Here is a list of popular questions we receive about how Floatation works what to expect from your experience.
Q: I'm worried my voucher may expire before you reopen?
All vouchers that were originally due to expire any time before we reopen will automatically have their expiry date extended until the end of September 2020, so you don’t have to do anything. If later on that time approaches and you still haven’t been able to use your voucher, please feel free to get in touch with us and we will be more than happy to put an additional extension on your voucher.
Q: I have credits on my account – what will happen to them whilst you are closed?
There is no expiry date on any float credits. We want to make it super flexible for you to book in when you are ready.
Q: When will you reopen?
Unfortunately due to the ever changing situation we cannot estimate when we may reopen. Rest assured that we will contact all of our customers as soon as we hear that the government has lifted its current shutdown on health spas such as Zero Gravity, and we feel confident that there is no further risk posed to either our customers or staff.
Q: Is floating a risky activity in light of the recent Covid-19 situation?
We firmly believe that floating is not a high risk activity – for starters the virus cannot survive in properly maintained and sanitised swimming pool or spa waters (as stated by the CDC - https://www.cdc.gov/coronavirus/2019-ncov/php/water.html). Our float tanks have always automatically treated the water with a small amount of Hydrogen Peroxide after every single session - Hydrogen peroxide (0.5%) has been shown inactivate Coronavirus on hard surfaces after 1 minute contact time (https://www.ncbi.nlm.nih.gov/pubmed/32035997). In addition to this at the same time the water is treated with a UV light and filtered through a 1 micron filter.
So that’s the water itself – but what about any surfaces inside the float room that the virus could stick to? Well when we turn the rooms round in between sessions we always sanitise any exposed surfaces in the float rooms with a 3% Hydrogen Peroxide (H2O2) based sanitiser, and leave the sanitiser on the surfaces for long enough to be effective. This type of sanitiser is completely safe to leave on surfaces because Hydrogen Peroxide breaks down into harmless Water (H2O) and Oxygen (O), and because we use the same type of chemical in our tanks we can safely sanitise inside our tanks without worrying about adversely affecting the delicate water chemistry.
In fact floating may even be slightly beneficial in light if the recent situation – it has been shown that stress can weaken the immune system (https://www.apa.org/research/action/immune). Therefore by floating away some of your stresses you may even be able to give your immune system a boost, as seen in this video from 2018’s float conference (https://www.youtube.com/watch?v=PgO1umRWdBU)
Q: What is Epsom salt?
Epsom salt is actually magnesium sulphate, a pure, time-tested mineral compound with dozens of uses. Health benefits include soothing muscle aches, reducing inflammation and treating sunburn. From facials and hair volumisers to pedicures and exfoliants, many celebrities – and their beauty teams – use Epsom salt to treat skin ailments and look their best.
Q: How is hygiene maintained?
The high saline content of the floatation environment ensures that nothing harmful can survive within the tank. The water within the tank is automatically filtered between each customer (and 24-hours a day when not in use). The water is filtered through a 1 micron pool filter (that’s 1/100th the diameter of a human hair!) and is sanitized with a small amount of disinfectant and UV light.
Q: Can I fall asleep?
Many clients do fall asleep in the pods, either purposely, or due to the deep relaxation. Just one hour of floating is equivalent to 2-3 hours of deep sleep. Many of our clients who suffer from insomnia or jet lag get immense relief from floating.
Q: Do I need to bring anything for the float session?
What we provide: white fluffy towels; earplugs; organic shampoo, conditioner and shower gel; hairdryers; hair straighteners; and complimentary herbal teas for after your float.
Swimsuits: many people ask us if they need to bring something to wear in the pod. You have your own private room so we suggest floating without anything on to be completely free – but it is up to you!
If you are bringing swimwear we would advise bringing a plastic bag for your wet things. If you do happen to forget we have plenty of spare ones here at the spa just in case.
Q: Are there any side-effects?
There are no known side effects of floating. Even the magnesium-based Epsom Salts we use at Zero Gravity are good for you. They soften and replenish your skin, and help counteract the magnesium deficiency that most of us have due to depleted magnesium levels in our soil and food.
Q: Can I float if I am menstruating?
Of course. Just follow the same process you would for swimming.
Q: Can I share my floats?
We feel very strongly about our community and we see all of our customers as family. Therefore all of our memberships packages can be shared between friends and family.
Q: How many times should I float?
The more regularly you float the better. Just like any activity, the more you practice the better you become, and the more cumulative effects you will see.
Q: Should I let you know about my health condition?
Please inform Zero Gravity of all health conditions. If you have a heart condition or wear a pacemaker, asthma, allergies (particularly to salt, bromine or magnesium), or very low blood pressure – we recommend that you seek approval from a medical practitioner before floating. If you suffer from epilepsy or schizophrenia we’re sorry but you cannot float due as it is too risky. If you have an ear infection you should wait until it is cleared up and then make sure you use the earplugs provided. If your health condition changes at any point you should let us know.
Q: I'm claustrophobic. How can I use the tank?
This is a common concern. You can choose to float with the door of the tank open and with the interior light on. However once we have explained to our customers that they are in charge of the whole procedure, their worries subside, and usually they go on to float with the door closed and the light off. You can just give the door a touch and the pod opens out into the room again. The great thing about the floatation experience is that once you get inside and lay back in to the silky smooth solution and surrender yourself to the buoyancy it all starts to feel very luxurious and safe. The only issue we ever get is that some of our customers really don’t want to get out at the end of the session.
Q: Is there any risk of drowning?
The high buoyancy of the water makes it impossible for the individual to go beneath the surface. Once settled it even becomes difficult to touch the bottom of the pod with your hand just beneath you.
Q: Do I need to prepare in any way?
No. Floating is perhaps the easiest pastime imaginable. The only precaution that you should take is that you should not shave on the day of your float session. The high salt content of the water can be slightly irritating to freshly shaved skin. We do provide Vaseline in every room for people to cover any small cuts and grazes, and this is very effective in covering shaved skin. Aside from that, it is worth reading through our pre-float guidance on the Zero Gravity experience page.
Q: What do I wear in the tanks?
We recommend that you don’t wear anything so that you can feel truly free. However we completely understand this can be daunting the first time, so you can wear a costume if you like. You have your own private room to do as you please.
Q: I'm pregnant. Can I float?
Absolutely. In fact heavily pregnant women probably achieve as many, if not more benefits from floating than anyone else. Just lying on a bed can be extremely uncomfortable for women in the later stages of pregnancy due to the massive gravitational strain placed on the body. The float tank is a wonderful haven to which pregnant women can escape.
We do however recommend to get doctors approval before floating and that pregnant ladies only float after their first trimester.
Q: Can I float with a friend?
Unfortunately we do not offer double floatation sessions as in our experience it pretty much defeats the object. Floatation is largely about isolating your senses and having someone else in there with you would seriously distract from the experience and therefore many of the benefits. We do however have four pods so you would both be able visit at the same time as the after effects are very much a shared experience.
Q: What is the longest I can float for?
Most of our sessions are 1 hour, however it has been shown that the longer you float for and the more regularly you float, the greater the benefits are. Experienced floaters often request multiple sessions from 2 to 4 hours. Please let us know if you would like to discuss longer floats.
Q: I'm disabled, can I float?
At Zero Gravity we are very keen to make sure everyone can float, however, safety is very important too. If you have a physical disability please first consult with your doctor. If your doctor gives you the ok then please call up the centre and speak to one of our team. They will explain to you exactly what precautions and measures we need to take to ensure safe and happy floating. We can’t guarantee that every person who comes to Zero Gravity will be allowed to float, and we must speak to you beforehand to understand any physical disabilities that you are managing so that we can put the correct safety measures in place.
Q: Is there a minimum age?
You must be over the age of 18 (children under the age of 18 are not permitted to float due to health and safety requirements).